Last updated: October 16, 2026
This policy covers paid plans for Reviewr. The Free plan has no charge, so there is no price to refund. Choosing Pro in Settings opens Stripe Checkout. You are charged only after you confirm payment there. The rules below apply to a charge that has been made.
If you are a consumer in the European Union or the European Economic Area, the rights below are the rights in the Consumer Rights Directive for a digital service bought at a distance. They sit alongside the statutory rules for digital services that are not as described. Nothing here removes a right the law does not allow us to remove.
If you are a consumer in the EU or EEA, you may withdraw from a paid plan within 14 days without giving a reason. The 14 days start on the day you enter the paid contract.
To withdraw, email reviewr.site@gmail.com with the subject “Withdrawal” before the 14 days end. Any other clear statement that you want to withdraw is also enough. You can use the contact form.
If the paid service has not started, we refund the full price. We refund by the same payment method, without undue delay, and no later than 14 days after we receive your withdrawal.
A digital service can start during the withdrawal period only if you ask for that. Before paid access starts inside those 14 days, we will ask you to confirm two things: that you want the service to start immediately, and that you understand you lose the right to withdraw once that paid period has been fully performed.
If you withdraw after the service has started, and before that paid period has been fully performed, we refund the price minus a proportionate amount for the days already provided. The proportionate amount is the price of that period multiplied by the days provided, divided by the days in the period. The refund is made within 14 days of your withdrawal, by the same payment method.
If the paid period was fully performed during the 14 days, and you gave the confirmation described above, the right to withdraw from that period has ended.
You can still cancel. Cancellation stops the next renewal. Access continues until the end of the period you have already paid for. We do not refund unused days in that period merely because you cancelled or because you did not use the remaining outputs.
That limit does not apply where the law requires a refund. In particular, it does not apply if the service lacks conformity and the law gives you a price reduction or a right to end the contract.
We refund, in full:
If the digital service does not match the description on the site or in the terms of service, tell us and we will bring it into conformity where we can. If we cannot, or we do not, you can ask for a price reduction or to end the contract and receive a refund of the amount the law requires.
Email reviewr.site@gmail.com from the address on the account, or use the contact form. Include the charge date and what you are asking for: withdrawal, a billing correction, or a conformity problem. A data deletion request is separate and is described in the privacy policy. Deleting an account does not by itself refund a charge.